Big Boss's Terms & Conditions — Complete Membership Policy

Big boss is an internationally licensed online gaming platform serving members in Bangladesh. These Terms & Conditions form a legal agreement between big boss and its members. By accessing the big boss website, opening an account, or using any of our services, you agree to be bound by these terms.

Big boss reserves the right to update these Terms & Conditions at any time. Any changes will be published on the website and reflected in the "Last Updated" date. Continued use of big boss after such changes constitutes your acceptance of the revised terms.

• These terms and conditions apply to individuals aged 18 and above only.
• Big boss services may not be used where prohibited by law.
• Each person may hold one account only.
• Big boss services are intended for personal and non-commercial use only.

To open an account on big boss, you must provide accurate and complete information. big boss reserves the right to close any account registered with false or incomplete details at any time.

One mobile number, one email address, and one payment method can each be linked to one account only. If two members of the same household use separate accounts, Big Boss must be notified.

• Registration requires your real name, date of birth, and valid contact details.
• Operating multiple accounts from the same device or network is strictly prohibited.
• Members are responsible for the security of their own accounts.
• Sharing your password or login credentials with any third party is strictly prohibited.
• Big boss may request identity verification (KYC) before processing large withdrawals.

Big boss currently accepts payments via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.

Withdrawals must be made using the same method as the original deposit. This policy exists to prevent money laundering and to protect members. Big Boss charges no processing fees on withdrawals.

• Deposits are typically credited to your balance within 2–3 minutes.
• Withdrawals are typically processed within 8–15 minutes.
• Big Boss reserves the right to investigate any suspicious payment activity.
• Withdrawals from the account in question may be temporarily suspended while an investigation is ongoing.
• Wagering requirements must be met before bonus funds can be withdrawn.

Big boss regularly offers a range of bonuses and promotional offers. Each bonus comes with its own terms, which are clearly stated alongside the offer. Please read the terms carefully before claiming any bonus.

To withdraw winnings from a bonus, you must first meet the wagering requirement — typically a set multiplier applied to the bonus amount (e.g., 20x or 30x).

• Each bonus can only be used once, unless stated otherwise in the offer.
• Bonuses have an expiry date — unused bonuses will be forfeited if not used in time.
• Bonus abuse or any attempt at fraudulent activity may result in account termination.
• Bonus eligibility is limited for accounts sharing the same household or device.
• Big Boss reserves the right to modify or cancel any promotion without prior notice.
• Bonuses cannot be withdrawn before the wagering requirements have been met.

All bets and games on big boss are conducted in accordance with internationally recognized standards. Compliance with applicable laws is mandatory for Sports Betting, and certified RNG is used across all casino games.

If a technical error causes an abnormal outcome in any game or bet, Big Boss reserves the right to void that bet. Any payouts made as a result of the error may also be reclaimed.

• Participation in match fixing or any other illegal activity is strictly prohibited.
• Placing bets using automated software or systems is strictly prohibited.
• Big boss reserves the right to set or adjust any betting limits at any time.
• Big Boss is not liable for any losses resulting from internet disruptions during live betting.
• Bets will not be accepted if your account does not have sufficient balance.

Big Boss believes gaming is entertainment, not a habit. We want every member to play in a healthy, controlled way. Big Boss is always ready to help when gaming starts to negatively affect you or your family.

Big Boss offers deposit limits, betting limits, and self-exclusion options. Any member can activate these features at any time — directly through account settings or by contacting support.

• Deposit Limits: Set a daily, weekly, or monthly deposit limit.
• Betting Limits: Set a limit on how much you bet per wager or per day.
• Cooldown Period: If you need a short break, you can temporarily suspend your account.
• Self-Exclusion: Choose a break ranging from 6 months to a permanent exclusion.

Big Boss reserves the right to temporarily suspend or permanently close any member's account in the circumstances listed below. Big Boss is not obligated to provide advance notice before exercising this right.

• If an account was registered using false or fraudulent information.
• Operating multiple accounts.
• Participating in bonus abuse or any fraudulent activity.
• Using automated software or bots.
• If evidence of money laundering or suspicious financial activity is found.
• If a person under the age of 18 is found to be using an account.
• Under a court order or at the direction of a law enforcement authority.

Members may request account closure at any time. If a valid balance remains, the support team will arrange the withdrawal.

If a dispute arises between a member and Big Boss, the support team will first attempt to resolve it. The support team aims to respond to complaints within 72 hours of receipt.

If you are not satisfied with the support team's resolution, you may escalate your complaint to big boss's licensing authority. In all disputes, data recorded by big boss will be treated as the final and conclusive evidence.

All content on the big boss website and app — including logos, designs, games, text, images, and software — is the intellectual property of big boss or its licensors. Copying, using, or distributing any of this content without written permission is strictly prohibited.

• The big boss logo or brand name may not be used for personal or commercial purposes.
• Scraping or reverse engineering any part of the site is strictly prohibited.
• Using the Big Boss name for any commercial activity is strictly prohibited.

Big boss strives to provide reliable service at all times. However, service disruptions may occur due to technical issues, maintenance, or unforeseen circumstances. big boss is not liable for any losses resulting from such interruptions.

Big Boss's total liability to any member shall not exceed the actual balance held in that member's account. Big Boss is not liable for any loss of bonuses or anticipated earnings.

• These terms and conditions are governed in accordance with international gaming laws.
• If any provision is found to be invalid or unenforceable, the remaining provisions shall continue in full effect.
• Any waiver of a Big Boss term on one occasion shall not be considered a waiver of that same term in the future.